Delivery and Returns

COVID-19 UPDATE - we ship all orders via ROYAL MAIL. Due to the current situation, some areas in the UK are experiencing disruption and delays - this is out of our control so please be patient.

UK delivery processing times and delivery costs 

All products are sent out 1st class post, which is currently taking between 2-5 business days to arrive.

Greeting cards 

We will send your order out within: 1-3 business days 

1st class delivery: £1.50 (1-3 business days delivery)

Art prints

We will send your order out within: 2-5 business days 

1st class delivery: £2.00 (1-3 business days delivery)

Mugs

We will send your order out within: 3-5 business days 

Royal Mail 24: £2.90 (1-3 business days delivery)

T-shirts

We will send your order out within: 1-3 business days 

1st class delivery: £2.90

Wrapping paper 

We will send your order out within: 2-5 business days 

1st class delivery: £2.00 (1-3 business days delivery)

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Europe delivery processing times and delivery costs 

*due to Covid-19 - shipping to the Europe can take up to 4-6 weeks*

Greeting cards 

processing time: 1-3 business days 

Standard: £4 (not tracked)

International Air Tracked and signed: £10.50

Art prints

processing time: 2-5 business days 

Standard: £4 (not tracked)

International Air Tracked and signed: £10.50

Wrapping paper 

processing time: 2-5 business days 

Standard: £4 (not tracked)

International Air Tracked and signed: £10.50

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USA delivery processing times and delivery costs 

*due to Covid-19 - shipping to the USA can take up to 6 weeks*

Greeting cards 

processing time: 1-3 business days 

International Air Tracked and signed: £10.50

Art prints

processing time: 2-5 business days 

International Air Tracked and signed: £10.50

Wrapping paper 

processing time: 2-5 business days 

International Air Tracked and signed: £10.50

Returns 

We are a super small start-up business, we will accept returns within 14 days if there is an issue with the order. 

If there is a problem with your product or it has arrived damaged (these things happen!), we will sort it out! There are real-life humans behind this brand, so if there is an issue then just drop us a line. Send an email to contact@southeast15.com